Frequently Asked Questions
- What time is check in and check out?
Check in: 14h00 // check out 12h00
- Can I leave the room late?
Depending on availability and daily arrivals. An extra, representing 50% of the daily room price, is asked for.
- Can I choose the type of bed in my room? (Large bed – two beds)
Yes, please request it when you make the reservation, or according to the availability on the day of arrival.
- Do the rooms have a balcony or terrace?
There is no room with balcony, but some have a view of the garden. Please ask when you make your reservation; we will do our best to satisfy.
- Are there non-smoking rooms? Yes.
- How many stories does the building have?
Is there a lift?
6 floors, there is a lift.
- Is there air conditioning in the rooms?
There is air conditioning in the rooms, 10€ in extra.
- Is your hotel adapted for the handicapped?
Not completely. Only certain accesses.
- Can you keep my luggage when I leave the room? Yes.
- Is there a safe place to park my car?
How much does it cost?
There is public parking near the hotel, closed from 22.00. It is free of charge.
- Does the hotel have an Internet or e-mail terminal for guests?
Yes, 5€/15 minutes
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, WIFI (extra charge).
- Do you have a quiet, romantic room?
How can I reserve it?
We have quiet rooms. To book it, just request it when you make your reservation.
- What languages are spoken in Reception?
French, English and Spanish.
- Where may I rent a car?
To rent a car, just ask at the reception desk, we will help you find one.
- We are coming with 1 (or more) child, do you accept adding an extra bed in a double room? What are the other options?
We can add an extra bed for 30€ a night.
- What is the nearest metro station and how long does it take to get there?
Metro Avron (line 2), 1-minute walk.
- How much does a taxi from the airport cost?
Orly: 30-40 € // CDG: 40-50 €
- How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.